Samantha Paul

Review of Wilderness Resort in Wisconsin...

We rented a cabin last weekend. Once we checked in...

We rented a cabin last weekend. Once we checked in the cabin had gold confetti throughout the house and on the deck. When we tried using the jacuzzi bath tub the jets would not stay on by themselves but also had black chunks come out into the water. When we moved the nets a little there was a ring of mold around them. We checked out at 10:15 Sunday morning and started driving home due to a snow storm. After an hour I realized I left my swimsuit in the cabin. I called and left a listing on the lost and found page. A lady called me and was BEYOND RUDE saying she s not sending anyone over there because it s not a valuable item like a diamond ring and house keeping wouldn t be making a special trip to grab it even though I gave them the exact location in the room of the swimsuit (mind you it s an expensive Victoria secret one) I never heard back that day so I waited until Tuesday and called and requested to speak to a manager which told me my swimsuit was never found in the room. It now has been a week since we left and they have not found or reached out to me letting me know they recovered the item that I gave them the EXACT location to that it was in the master bathroom. I understand I left it there on accident but when I called knowing the next check ins are at 4 and that it would be cleaned I just don t understand how they magically couldn t find my missing item or why the lady had to be rude and not care about others items at all.