My car recently broke down on the side of the road...

My car recently broke down on the side of the road. I called for a tow and the agent handled my call quickly and professionally. I was given an ETA of 60 minutes and they arrived in under 45. The tow truck driver was friendly and knowledgeable and he got me back on the road quickly. All in all it was a great experience considering how stressful breaking down on the side of the road can be.