Integrity should never be underestimated. Because ...

Integrity should never be underestimated. Because of the honesty and straight talk of Terry A. (Senior HVAC Technician), I will not hesitate to call John Moore again. Terry was friendly and helpful with educating me on ALL of our options. He went the extra mile to see if my issue was possibly much simpler than the (much more expensive) issue that had been preliminarily diagnosed. I cannot say enough about how much I appreciate his service. Thanks, Terry. You are the kind of person that strengthens the long-term customer relationship.