Customer services is below average, schedules Clea...

Customer services is below average, schedules Clean Crawl to come out for a free quote for their services. I called twice, once the day before they were supposed to arrive. I was told that I didn t need to be present during the quote as long as they had access to my crawl space (which they did). The day before they were supposed to arrive, I called the office and verified the time as well as to let them know that they can access my backyard on their own with no complications of pets or any other issues. They lady said that she would placed that in the notes. The day of my appointment I never received any sort of call and two days after I called the office wondering about my quote. She stated that they cancelled because of a no call no show which she had no clue or any information as to why they never showed up to my house. Definitely need to educate their employee on how to answer questions pertaining to their customers and to work on their own communication skills with their coworkers. I refuse to use their busisness. Highly recommend using someone else.