I am not even done with my experience with these p...

I am not even done with my experience with these people, but from the very first moment they arrived in my home to fix our dryer...it has been horrendous.

Poor customer service, poor communication, awful bookkeeping and terrible reliability. I am on week 3 and still my dryer is not fixed. No call whether or not our part came in and when we FINALLY got a date on repair and paid for the service, we were told they did not put us on the books and may not have even ordered our part!

Terrible. Terrible. Crappy service. I dread what else these people will do with the rest of this horrid experience. I just want my dryer fixed. lol

Update: It gets better! After everything mentioned above, they put us on the schedule for the following day. Well, now they still can t find the order for the part and have to re-re-re-schedule us for the following week. When we ask to speak to a manager, we get the runaround that there is no manager available.

I m currently piled up with laundry from my baby being sick. Vomit and poop eeeeverywhere! Looking at the past reviews I can see we made a mistake choosing this piss poor company. Get your act together! They don t care about their customers.