Jackie Hemmer

Review of Essentia Health - Baxter clini...

If you are a new patient. Be prepared to spend y...

If you are a new patient. Be prepared to spend your afternoon there for something as simple as a strep test. Sat in the room waiting for the doctor for an hour. Finally had to open the door and ask how much longer the wait would be. I was told I was the first new patient but no ETA. Asked what that meant and well if you ve been seen there before you go first. Their urgent care isn t a FCFS basis. Understanding I was upset nurse swabbed child... another hour goes by only to have to come out and ask again ETA of test (which a rapid test should take only a few minutes). It had been negative but they had me waiting all that time for a doctor (who never showed up) to tell me it s viral. Absolutely disappointed in the service here and would highly recommend going elsewhere if you are able. Especially if you are a new patient!