Service, followup and communication was horrible. ...

Service, followup and communication was horrible. I usually have great things to say about this service center. I guess a busy Saturday morning with 1 attendee on the schedule was the reasons why my day here was so insane. I turned my car in for a simple light bulb change. After waiting for about 4 hours. I was given a rental. The reasoning was for a recall on the steering and fluid leak. Thinking I would get my car back in a few days, I ended up getting my car back 7 days later. When I dropped off the rental to see if my car was ready. I was told to leave the keys inside the car. The keys were then given to another person with my things still inside. I had to flag down the guest who was about to drive away to pop the trunk and open doors so I can get my belongings out. The rental was not ready to be given to the next guest. It took over an hour to see what was going on with my car. Again they had one person working on a busy Saturday morning and he looked completely overwhelmed. The service man who was helping out the week prior was out sick. The service person helping me this time had no clue if the car was ready or not. He stated that he guesses my car is ready and gave me my keys. He stated that he will email me the service report. Til this day the service report has yet to be received. I do not know what was done to my vehicle or if the problems were even corrected. The service light still remains on. It seems like my car is worse than when I turned it in the first time. My starter seems like its going out, my tire pressure light remains on and my car squeaks at times. I am so unhappy about the service I received.