Rudest dining room staff I have ever encountered! ...

Rudest dining room staff I have ever encountered! Had lunch with friends at Hacienda. All other diners were on a golf package so we were only paying customers. My husband decided to take the all you can eat buffet. We took Water on sitting down but said we would order wine with lunch.
Husband had some salad and then went for entree. Staff had descended on buffet and were tidying away. We were not told it was closing. One server made a face so my husband put his plate down and went back to his seat. Manageress Joy witnessed this and did nothing about it. Server came with check and when we mentioned we had not been offered wine with meal she rolled her eyes and gave a loud sigh !! She took credit card to be processed and took ages returning. My husband jokingly said we were worried she was cloning it. She walked away throwing her hands in the air gesturing to other staff. Again manageress did nothing. We took it no further on the day but contacted Joy later. She offered a free glass of wine to make up for this awful service. Her superior Mr Trotter then offered a bogo offer on Sunday lunch. Felt none of the management took a serious view of the staffs inappropriate behavior. I returned the voucher and will not be dining there again or recommending to friends. I have been treated better at Applebys!