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Took my 17 Forester in for some recall maintenance...

Took my 17 Forester in for some recall maintenance and decided to have my oil changed, and tires rotated at the same time. In the process I was asked if I wanted the cabin air filter replaced and I agreed...no price was mentioned. Come to find out, the air filter cost $33.45 (not cheap, I believe the same filter is half that price from the store) BUT THE LABOR to JUST put in the air filter (a less than 90sec process) COST $34.20! Just for reference, to have all four tires rotated had a labor cost of $24.95...SO THE COST TO JUST INSERT AN AIR FILTER COST MORE THAN ROTATING ALL 4 TIRES. When I called, I was told this is the price and there was nothing that can be done.

In addition, the recall/basic maintenance timeline was said to be about 5 hours. I decided to walk down the street and have a bite, then upon my return I noticed my car was sitting outside in the parking lot so I went in and asked if it was done. IT WAS. This was about 2.5 hours into the 5 hour timeline...and I think it had been sitting there finished for a little while. Ended up driving off, and then 30min later received a call saying my car was done...asked how long it had been done, the guy said 20-30 min...which it had been about 30min since i had driven off with it. Long story long, it was done for, I estimate, about 45-60min before they would have let me know it was done.

If you want to save a ton of time and money on standard maintenance, watch 2min YouTube videos on how to do this. Oil/oil filter and cabin air filter cost me $150 where if I went to the store and did it myself (which Subaru makes at-home maintenance REALLY EASY) it would have cost me in the ballpark of $50...so save yourself from the ridiculous "labor" costs and do it yourself.

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