The level of unprofessionalism is beyond my compre...

The level of unprofessionalism is beyond my comprehension. If and when anyone answers the phone they are nasty and rude, try to race you off the phone, and give you as little information as possible about your loved one. The people they send do not do their jobs properly and I have noticed that my sickly relative has been giving them cash and they have not been performing the services that we were promised. I am deeply saddened and disappointed that we were referred to this agency. They are a disgrace to the industry and to the dignity of any loved one in their care. I have nothing good to say about this company from the top down I have received nothing but malcontent, extreme Degradation and certainly not the healthcare that I expected from a so called professional agency such as this. We were promised many services which were never delivered workers come and go as they please whether or not they are on schedule we have received no written reports or any type of monetary expenditures. I was expecting to receive a weekly update on the care of my loved one which I never received and I also expected to receive a detailed invoice of what was spent on her care and who provided it. Again, none of the above was ever received. I highly suggest you look elsewhere when your loved one is in need of hospice, palliative or any other in-home healthcare service.