First and foremost you always talk to a human imme...

First and foremost you always talk to a human immediately, and they speak clear English. At the most they transfer you once, to a rep who can help you personally. They are very quick to handle any claims. They always put you at ease, and make you feel comfortable, they will explain anything you need to know. I also got recommendations for my insurance to make my coverage even better at a really low cost! If you are looking for insurance for vehicle and home, I suggest you look into Preferred Mutual.