I went to their store couple of weeks ago for trou...

I went to their store couple of weeks ago for troubleshooting my computer which did not start. When I got back my computer, my tower case was already closed and they asked me to pack myself my computer in the cardboard box which I did. While packing the computer I noticed a noise but did not pay much attention to it. Once arrived home, I opened my computer case which was previously closed by the computer guys and noticed that I was missing PCI slots covers and screws located in the back of the computer. Later on, while installing my graphic card I noticed a non attached PCI slot which fell for the second time unattached in the computer case. It might seem a minor things to forget unattached elements such as PCI slots inside the case but it is not! These one are made out of metal, are sharp and heavy: it could have easily damaged the fragile golden connection path of my mother card. Fortunately for me everything seems to work but this demonstrates their non professionalism. When it comes to informatics and computer everything are in the details. Additionally, their customer service was pretty bad when I told them I was missing elements of my case: they did not seem to care and were rude. I would not recommend this company!