Russell H.

Review of Harpoon Hannas

Very disappointed with my meal. Ordered the combo ...

Very disappointed with my meal. Ordered the combo filet and crab cake. $38.99. I came after 9 o'clock at night so the main restaurant seating area was closed. Had to sit at the bar which was no problem as I was by myself.

Placed my order and the food came out quickly but the whole order was either under cooked or cold.

My side item was a baked potato. It was so cold it would not melt the butter. Sent that back right away and the bartender told me that this late at night they close down most of the kitchen. Meaning they stop warming the potatoes. If this was told to me up front, I would have chosen another side. I asked if they had a microwave and they did not. Asked for a new potato and the attempted to warm it in the oven for a few minutes but we're unsuccessful. Was warm on the outside but still cold in the center.

My steak was ordered medium rare but came out almost raw "still mooing". Most of the time I would rather have my steak a little under cooked than over cooked so I began to eat it. Half way through, I could telling made the wrong choice. Should have sent it back.

My crab cake was cold as well.

I guess if I had to do it all over again I would have sent everything back and ordered a new side item but having only sent the potato back I had started eating my steak and crab cake.

Asked to speak to the manager and although he was very polite, he was unwilling to do anything about the matter afterwords. He even said the next time you come in, and I stopped he saying I'm from NC and would not be back. So now I'm stuck paying full price for a newly that I was very dissatisfied with.

Would I come back? No.
Would I suggest to a friend or someone else? No.