Wife was scheduled for surgery that a doctor had r...

Wife was scheduled for surgery that a doctor had recommended. We told them that they needed to send in for a prior authorization to our insurance for them to ok it. My wife called multiple times to talk to someone and got no where. The hospital called us the day before to confirm the surgery. They said no prior authorization was needed and that we would have to pay up front. From the sound of it, they didn't bother getting a hold of the insurance. They just gave us a estimate and told us they couldn't give us a firm price on what it would cost. They then informed my wife that we could get a hold of the insurance to figure out the cost. Obviously the surgery is a no go until someone at the hospital does there job. Very disappointed. If I could give a zero star I would.