I have been taking my babies to Miss Kitty's for s...

I have been taking my babies to Miss Kitty's for several years now. I have always paid the cost to have them in a safe and happy environment. Yesterday I came in to pick up my dogs and was furious with the treatment my dogs were receiving. In the past few months the quality of care and treatment has gone down hill and the prices continue to rise. I have never once said a thing about the prices rising just that I wanted my shitzu's taken care of. Yesterday I arrived at the time I was told to pick up my puppy's and I walked into our youngest on the table and Crystal was rough housing her with the hairdryer and brush. The girl at the front desk went into ask about the finish time and I overheard her complaining about our dogs and how long it had taken to demat them. No matter what condition their coats are in I pay well for them to be groomed and and dematted. If there was a problem with their hair someone should have called me and not been mistreating my puppies because of your lack of work ethic. If you are reading this post BEWARE OF THE TREATMENT YOUR ANIMAL WILL RECEIVE AT THIS FACILITY!!!! THEY PUT A GREAT FRONT BUT BEHIND THE SCENES IT IS A DIFFERENT STORY. I WILL NEVER TAKE ANY OF MY ANIMALS TO THIS FACILITY AGAIN.