M. P

Review of Anaheim Park Hotel

Rooms were not clean and were old for the price of...

Rooms were not clean and were old for the price of a 4 star hotel. There are no shurtles of any kind at this hotel. No airport shuttles to the Orange County airport or Disney shuttles (it's walking distance so that I understand). Reason for the one star: we booked a regular single room with king size bed. However when we got there, we got a handicap accessible room with no tub. The lobby and guest rooms are not connected so you have to walk outside and then take an elevator (if it works) to get to your room. We called to see if we can change it because there was a stool and no tub. We were told that that was the kind of room we booked (it was not) and that they can only switch for another of the same kind but with a tub. The front desk was rude and not empathic. I would not stay here again. Better off going to the Marriot, at least there you would actually get good customer service.