We love going to Soaring Eagle, both Waterpark and...

We love going to Soaring Eagle, both Waterpark and Hotel. It's a nice getaway that's not too far from home. It's always clean and nice, but they have really impressed me with customer service this time. We reserved a room at the waterpark for my daughter's birthday. The weather was going to be questionable, but we decided to chance it. Woke up the morning of our reservation and it was terrible conditions; Too dangerous to make the commute. I called to give a late cancellation, and they charged us no fee due to weather conditions. We will definitely continue to visit all Soaring Eagle properties.