Rob Henry

Review of Schomp BMW

Schomp BMW failed to pay off our trade-in. We fou...

Schomp BMW failed to pay off our trade-in. We found out when our bank sent us a collections letter demanding payment.

Who is fired for such a massive blunder as to fail to make payoffs, damaging the credit rating of their customers??

Schomp had a fiduciary responsibility to pay off the trade-in and they failed. So much for being a full-service "upscale" dealer. Just more incompetent schmucks deserving of the lawsuit.

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July 5th, 2018
Could these idiots get any worse?? Scheduled oil change with loaner. Arrived, no loaners. Blamed it on holiday. Service kid said he'd call later and they'd come pick up the car and get it serviced. Wife called them in afternoon, they had no record of that going to happen. We were going in Saturday to buy another BMW as her corporate car. Not anymore. Can get better customer service from domestic car companies. I'm done with BMW, especially Schomp BMW. All talk, no customer satisfaction. All the headsets and clipboards mean nothing when you can't deliver. Fancy failures.