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Paul Manser

3 years ago

This is advertised as a 5*, definitely not... 4* f...

This is advertised as a 5*, definitely not... 4* food at best. Rooms were nice but tired, beds sank in the middle. Shower/bathroom needs updating. Unusually for a "5*" hotel nothing is done for you, you have to seek out help, no table service. The area is not as good as Albena. Pre booked on site Italian restaurant and was presented with the same food as in the main restaurant/snack bar. Middle of September end of season (my backside) half of the shops were closed before we arrived. On the plus side, plenty of space around the pool, the spa were very professional, WiFi was very strong across the whole hotel except when it rained it just seemed to go to sleep. The beach was tiny due to other hotels having private areas on beaches so walking along was impossible due to people trying to sunbathe in the space that was left.

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