M

Mo Mo

3 years ago

Updated Dec 2020:

Updated Dec 2020:
Third stay in 6 weeks, we are consistently impressed by the service and staff at this hotel! They pampered us thoroughly on my birthday, from organising surprise flowers, multiple spa treatments and a Michelin quality dinner in the restaurant, they are terrific! COVID measures have even won them an award, the measures and cleaning are far in excess of requirements keeping everyone safe.

Original review:
Flawless service, amazing staff and a fuss free stay of being pampered and looked after!
From booking the hotel to departure, the team were incredible and we had a really lovely stay.
We booked directly which meant we got extras and best rate.

COVID measures are the best we have seen from a hotel, including antibacterial wipes in the lift!
Swimming pool is lovely and separated into lanes, Jacuzzi spa allows people for 10 minutes, sauna and steam now open.
Book in advance for your 1 hour slots, complimentary as part of your hotel stay.
Incredibly tranquil spa with amazing therapists, divine body wrap left me completely pampered and other half had a brilliant massage. Luckily we got a last minute slot after arriving at hotel as it was fully booked so recommend booking in advance. We also were too late to book outdoor private tub!

Terrace restaurant was beyond expectations, food beautifully presented and they also had a fine dining restaurant with Tasting menu (sold out so we only got to see how amazing the food looked!)
Also can have room service breakfast if you prefer not to dine in the restaurant, chef and staff all super accomodating.

We booked a junior suite and were warned that it was a more "traditional" room and expected it to be a bit old. However, the furniture and room were pristine, huge amount of space, sparkling clean and just reminded us of a English country manor style bedroom. Separate lounge area, with desk, sofa and sideboard. Had 2 smart TVs, which we were able to use our Chromecast and also a great Bose speaker system.

We left after our long weekend stay feeling totally refreshed, relaxed and impressed. With all the restrictions, they managed to make the whole experience feel easy, and enjoyable.

Would come back here in a heartbeat but might try for the larger rooms, as I think the difference in price is worth it. They were sold out when we booked.

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