! My 81 yr old father has a house that he had dire...

! My 81 yr old father has a house that he had direct deposit paying off the loan... but PHH bought the loan from OCWEN and never emailed him since he is blind and cant read mail... he was two months behind before he realized this and contacted me to help him transfer the payments to PHH... it TOOK ME OVER 5 DAYS OF CALLING TO FINALLY GET THEM TO LOG ME IN TO THEIR TERRIBLE WEBSITE! I made payments the next two months and they LOCKED ME OUT of the email and prevented me from payments (when their website is actually up... which is rarely) and sent letters of default and a lawyer saying they were taking the house for the two months that were not paid... I try to call them to explain and ask for Housing assistance and they give the same ole spiel while their lawyer is preparing to default on the home and take it. I TRY to send them payments to have NO DUE BALANCE but the blocked me from the account to prevent me from making payments. The lawyer sends letters saying he will only take payment for the entire balance of the house... My dad went from paying on time every month to being defaulted and sued in less than 5 months after being transferred to phh...trying to give them the payments that they blocked us from making in the first place... where is the CFPB?