Erik Taylor

Review of David's World Cycle / Trek Sto...

I can't say enough good things about DWC in genera...

I can't say enough good things about DWC in general, but specifically this location. We give them all of our business because they take care of us like no other store.

I ordered a new bike and was amazed at how far they went to make sure it got here quickly and to make sure it was built for me as soon as it hit the door. We're talking about staff staying late to make sure someone is there when UPS shows, David personally coming over to help with the build, having their master Madone builder travel here for two days, and on and on and on. I've never experienced that level of service with any bike store.

During the process I worked closely with Colin (the manager), Ron (my personal DWC rep) and David (the owner of DWC) and were always friendly and responsive. They are all there to take care of your needs. You get personal attention and really discuss what YOU really want out of the bike. I've also become pretty good friends with them as well as they aren't there to just sell you a bike. I've learned more about them personally during my visits than people I've known for years. That's awesome!

Already plotting a few more purchases... hehe.