James Vieregge

Review of Naval Health Clinic Quantico

I've spent a good deal of time at Naval Hospitals/...

I've spent a good deal of time at Naval Hospitals/Clinics and this one is certainly the worst in customer service, helpfulness, responsiveness, and overall experience.

Getting someone to answer the phone is nearly impossible. When they do answer, you're often forwarded to a different department that doesn't answer. In the clinic, the various sections are highly stovepiped and are generally unable to give you any information outside of their immediate desk/section. It's also tough to get an appointment for various services sooner than 3-6 weeks. There's a lot of room for improvement here.