jason superjase du toit

Review of The Protea Hotel Balalaika San...

the service was super crisp, professional, and fri...

the service was super crisp, professional, and friendly. everything was clean and nearly all perfectly maintained.

there were lovely touches like having a live pianist in the foyer lounge in the evening. the gardens are stunningly maintained and add a special touch to the whole place. the breakfast buffet was top class.

there were technical issues with the wifi. my initial room had no connectivity due to a technical problem but i was moved without fuss to a separate room where the wifi was available. this worked well until late in the evening of my stay when it, too, stopped working. the hotel were unable to give me a time when it would be working - i was told the technicians were busy with it.

an all-round great experience.