My mother was a patient at CHI just recently. The...

My mother was a patient at CHI just recently. The doctor my mom was seeing ordered physical therapy to help her. Not knowing what exactly was wrong with my mom, my dad started to ask questions and the physical therapist said he was following doctors orders. My dad kept asking him what he was doing therapy on and the therapist started to laugh and said he was just following doctors orders. He would not answer my dad and in fact made my dad more frustrated. So the therapist left and said that they refused therapy which to a certain point it is not true. If he would have not laughed at my dad for his questions and showed some respect towards my dad the therapist would have gotten more accomplished.
After the therapist left my moms room, I overheard him tell the doctor who was in the nurse's station to watch for the people in room 3317, that therapy was refused, but actually it was not if it was explained well enough on what was going to happen and if this therapist would not have laughed at my dad and walked out of the room. This therapist also started to monk my dad and was laughing the whole time he was telling the people in the nurse's station. This therapist saw that that I was listening and then started to whisper to another fellow employee which then I could not hear nothing. This in my opinion is very very much unprofessional and not ACCEPTABLE BY NO MEANS...
I think the physical therapy dept needs to be retrained on how to show respect to the patient and their families..

Thank you for listening..