They are the worst tour company out there. I've ta...

They are the worst tour company out there. I've taken many tours over the years and this, that I am on right now, is the worst one to date. The tour guides are extremely rude to non-mandarin speakers since they do not understand any other language better. They make you pay $7 gratuity per person per day in addition to all the money you're already paying them for no reason- they are NOT disabled friendly, not language friendly and not family friendly. If you're coming to the US specially as a family for a trip, this should not be your choice. I've taken many tours with them giving them the benefit of the doubt but they don't deserve it. Stay away.