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Muhannad Ahmad

3 years ago

avoid this hotel in all cases its not that clean a...

avoid this hotel in all cases its not that clean and not that WAW service . they will try to cheat you and make you pay extra even if you paid and have confirmed booking . at breakfast if you toke orange juice . be ready that you will pay extra 2 Euros for that . the wont tell you till you take the juice !. after we booked the hotel you team trying to kick us out you are looking to welcome only European ppl . why did you confirm our booking from the start . we paid in full how your employ talking to us in a rude way and asking us to leave or pay extra charge if we wanna stay . he is telling us exactly if you are European your fees will be less but because you cam form Jordan you must pay extra . we never expect this form fame hotel . we cam here to enjoy and now we are forced to leave hotel unhappy . due to bad customers service . you toke our money as we paid in full and now tell us to leave the hotel . we will call police till you refund our money why dont you confirm our booking form the start ?? if i showed you my USA passport i will be treated better but because i reserved using my Jordanian password i am being treated like this shame shame :(

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