My experience was nothing short of excellent. I wa...

My experience was nothing short of excellent. I was a bit on the fence and still shopping around to see where I would get the best deal for the parts in which I was searching. I had added the parts to the cart to get the exact price. I had left them there for a couple of days, and then received a call from a CSR named Katherin. She was extremely personable and very professional during the entire call, and didn't try to push the fact that I should buy from them. She asked if there was anything holding me back from making the purchase, and I told her that I was still shopping around, and without asking she was able to offer me a small discount. Along with this didn't say that the discount was good only while we were on the phone, she gave me time to think on it. Later, I discussed what she had offered and the new price with my wife and we both agreed that if this company was willing to go out of their way to call me just because I had left some items in a virtual shopping cart, they were worth buying from. Made my purchase that evening. Thanks for the great service!