J

Joy Martell Souder

4 years ago

The care I received on 5th floor was excellent. Ev...

The care I received on 5th floor was excellent. Everyone was kind and helpful.

In the ER registration and triage were great. My nurses were efficient but not so helpful. One of them was Mariah and I think the other one was her shadow or maybe the other way around. They seldom looked me in the eye, popped in once while I was waiting for a room. If I had needed anything there wasn t time to ask for it. Taking me to the room was just a chore they were in a hurry to dump me off.

This may seem harsh but the contrast between their care and all the others was distinct. I was in the OR for a procedure and in X-ray for another. Everyone was great.

One other issue. I was given antibiotics the last day, twice. When I saw Dr. Gaffney and told her, she said she didn t know why and that she did not order them. I would like to know who ordered them.

Thank you.

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