David Glover

Review of Chandlers BMW Worthing

Extremely poor service. When I dropped my car off ...

Extremely poor service. When I dropped my car off 5 service assistants sitting behind their desks on their computers. None of them willing to assist and instead asked me to deal with the one assistant who was already on the phone. Waited 10 minutes whilst the others chatted amongst themselves. Clearly no regard for the paying customer. No one subsequently rang to let me know me that the service had been completed. I had to ring them at 5.30. I only use Chandlers because they are so close otherwise I would avoid like the plague. Poor service from a company that treats customers with the upmost contempt.