Jason Weinstein

Review of Premier Building Solutions

I cannot trust them as a vendor after 9 years anym...

I cannot trust them as a vendor after 9 years anymore. They have good products. The service is horrible. My previous rep took weeks upon weeks to process an order. Now Premier takes weeks to ship an order. They instituted a small order fee (which I can understand) and they no longer take credit cards and want payment upfront (which removes all pressure on them to complete an order in a timely and correct manner). You cannot get confirmation on colors being in stock or lead times on production. The prices change with the wind. They NEVER send the samples like thy say they will (reply to one of their marketing messages, maybe you'll hear something several months later). They drop product lines without notice. They just cannot understand how to communicate. At least payments by credit card kept them honest.