Steve Jones

Review of Suburban Surgical Company

Listen to the reviews and find another company. Ha...

Listen to the reviews and find another company. Had a couple complaints and they laughed and told me to talk to customer service. I thought the rep is customer service but apparently they just take the order and collect the money. After that you become just a number and they don't care anymore. They know nothing about what they sell and make no effort to follow through. You must prepay by check or get penalized for using credit care even for a $50 item. Sign their ridicules contract that makes them liable for nothing they do wrong and send instructions that are incomplete. Use a credit card if you buy so you can at least charge it back when the phone goes silent during setup.