Khushboo Kalra

Review of Crowne Plaza Ottawa

Guys please be very carefull awith payments at thi...

Guys please be very carefull awith payments at this hotel. Last weekend we booked 3 rooms for our family and we came only in 1 suv. And we asked for only 1 parking and they issued only 1 parking ticket. But later on in my statement i saw charge for 3 parkings. And when i called account department they said we automatically assumed that you have 3 rooms and you will need 3 parkings

So i told lady how can you charge for 3 parkings when you issue only 1 parking ticket. And then she reimbursed me by money for 2 parkings.

Thank God i checked i statement, otherwise i would never knew about how they charge you extra.

BE VERY CAREFULL