It's kind of bad customer service that after insul...

It's kind of bad customer service that after insulting their taste when they bring a box of stuff in (seriously, item-by-item, laughing that anyone likes such-and-such band), then offering a barely fair cash trade followed by a computer crashing leading to the customer waiting and wandering the store hungry for dinner for half an hour, to then offer them *five dollars less* after the whole ordeal. I was incredulous. I like to support local businesses, and McKay's in Knoxville is great, but if you're in Raleigh, you might just have to go online for your used stuff.