I have never dealt with a company that doesn't sat...

I have never dealt with a company that doesn't satisfy their customer. I purchased a globe but it did not work as indicated and it took over 3 weeks to get an answer on whether or not I could return it. However, after returning something that was DEFECTIVE and TRYING to get my postage back for the return has been impossible. I was told that my request was given to 2 different supervisors and SOMEONE would call with an answer. It is now almost 3 months from the purchase and NOTHING!!!!!! Extremely unprofessional company that I would never advise anyone to use