Marcelina Romero

Review of Molina Healthcare New Mexico

I've worked as a caregiver for over 6 years with M...

I've worked as a caregiver for over 6 years with Molina. I've had numerous problems about getting paid the hours I've worked and getting paid on time!
Vanessa is currently a consultant with Molina.
Vanessa does the budget for the participants.
For the past 2 years Vanessa has been handling the budget for the gentleman I caregive for.
So far every year she's calculated the budget incorrectly and at the end of the year there's not enough money in the budget to pay the caregiver for working.
Each year for the month of December I haven't got paid even though I show up and work on the days Im scheduled.
Each year this happens I have to go to the Labor Board and file paperwork so they can force Molina to pay out the missing wages.
The last time this happened it took a little over 3 months for the Labor Board to correct the problem.

It's extremely frustrating!..

Vanessa gets paid for each case she gets.
I believe she's only focused on trying to get as many cases as possible for a larger paycheck not the overall wellbeing of the participant involved.

Even though Im not getting paid I still show up and do my job. The man I caregive for has a TBI and epilepsy. He has seizures daily and needs help doing everything.
It's not his fault Vanessa keeps messing up but he's the one that will suffer terribly if I don't show up to take care of him.

Maybe Vanessa shouldn't get paid until the caregiver gets paid!

Molina needs to hire individuals that can do the required work or send the current consultant back to school!