Colin Stubbs

Review of The Waffle Factory

I have been here a few times and the food is usual...

I have been here a few times and the food is usually great. However eating in the restuaraunt itself is a challenge because it is so small and cluttered. I had to get up from my seat a few times just so other customers could get out of their seats. There is also a very clear lack of management and lack of urgency in the kitchen staff. It is ovbious that they cannot handle the amount of business people want to give them. Some of the staff seemed as though they were standing around chatting while i was waiting for a waffle for which i was overcharged. The front of house staff was very nice and moved with a purpose however. We ended up waiting 45+ minutes for waffles that were overcooked, crumbly, and underwhelmingly topped. In hindsight i wouldve been better off buying breakfast food from mcdonalds that wasnt overcooked and is way cheaper. $34 dollars for two waffles and bacon... ridiculous.