Anthony Koehler

Review of Ocean Waters Hotels and Resort...

All I've heard this stay is that they are really b...

All I've heard this stay is that they are really busy and cannot help me with anything. I've never been told, as a paying customer, that I have to do without because they are so busy. Check out was a nightmare. I was struck in my room all morning because the elevators were constantly full. I waited for 45 minutes to catch the elevator, but it was always full. We went past the checkout time, and they told us it was not possible for a late checkout because they were so full and busy. So I asked them how they expected me to check out when I'm trapped on the 8th floor. They finally sent someone hours later to help. My entire day was wasted on checking out. This has been the worst experience ever.