Gabriella Ferragamo

Review of Medemerge, PA

After waiting 2 hours and 20 minutes in my car I h...

After waiting 2 hours and 20 minutes in my car I had to wait in line for around 10 minutes before signing in. The receptionist signing me in was not very helpful. He slowly typed my info into the system, taking multiple breaks to text and chat with his coworkers. He was not speaking loud enough for me to hear through a mask, behind a plastic barrier, and with about 20-25 people in the room - I can t imagine what it would be like for someone hard of hearing. At least I was able to get both the Covid test and antibody test done at the same time, however, the process is time consuming and the receptionist could have been more professional. Also, there are a lot of doctors and nurses and PAs there, and not everyone seemed on the same page. Good news: the rapid test is extremely quick, I got my results texted to me within 15 minutes.