A W

Review of Sandals Montego Bay

Nice resort, beach, eats, some staff is friendly b...

Nice resort, beach, eats, some staff is friendly but not as much as I feel they should be. Some services/staff slow. Took us OVER 5 hrs (2 hr prior to flight and over 3 hrs after we got there) to check in but was home office not resorts fault. We had to transfer due to weather. Alcohol available in room rules have changed but still advertising, again not resorts fault. We had to call airlines from room (1-800 #) about flight and was charged $50. We didn't get our return guest info until I had to ask 2-3 times, restaurants asked if we were celebrating something special and we said anniversary but nothing special Afters by them or resort in room. Issues everyday with Wi-Fi. This was our 12th time coming to Sandals at club level or Butler services and was disappointed several times this trip.