J

J Beasley

3 years ago

i have been to LHR before and have had excellent e...

i have been to LHR before and have had excellent experiences. However, today was not one of those times. I was called after my scheduled appointment time (I arrived 20 minutes early) to fill in paper work and the office was very quiet when I was there (so I can t say they were backed up). Then when I was getting checked it, it was very disorganized . I hope this was a one off experience.

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