Changhui Han

Review of Toyota of Richardson

Horrible used car salesmen. Was told through email...

Horrible used car salesmen. Was told through email and phone that they would be able to price competitively with another Toyota dealership. Once I got there I went for a test drive and the dealer- Chad rarely talked and took a long phone call with another customer without asking. This added to the fact that I was new to the area didn't help. Once we came back I was offered a quote for the car with excess fees. After I showed them the advertisement for the competing dealership the sales manager came out, told me that the price was final despite being nearly 2000 above a fair price of surrounding dealerships. I just walked out after that.