I went in a week ago for an X-ray for my ankle tha...

I went in a week ago for an X-ray for my ankle that I had twisted. My estimated wait was 45minutes but 3.5 hours later I was finally called back to wait in the exam room.

The nurse seemed to be very distracted, with no care to even ask how my swollen ankle was feeling. She couldn't find my pulse and after a couple minutes of her pushing on my wrist I finally had to find it for her. Didn't spark much confidence.

After another 20minute wait after her and the Doctor's exams, I finally got my X-ray from another nurse. Afterwards, I was told to wait in my room and when another 30 minutes passed I ended up having to leave my room to go get the nurse to hear my conclusion. Seemed like she had forgotten I was even waiting.

She told me I had a sprain "Ice it on occasion, putting weight on it is alright and in a few days it will be fine." Gave me an air cast and I was on my way. When I was walking out I heard her say to another nurse "She said it's painful to get her shoe on and off" and proceeded to laugh....As if I didn't feel bad enough having been there for so long while in pain. I thought it was very unprofessional.

After following her layed back advice all week, I got a call today saying my X-ray was looked at further. I was told I have a fracture and need to come in immediately for a boot. It was emphasized 4 times during the call that I should not be putting any weight on it.

Miserable experience while in pain. Long wait. Insensitive interactions with nurses. Poor communication about results not being known 100% at that time. Bad advice for proper healing.

I would not recommend this facility.