It has been almost 15 years since I went to this c...

It has been almost 15 years since I went to this clinic and I have almost never had a positive experience. Very few (see none) professionalism or know-how on the part of the staff. As everyone indicates, the receptionists are indeed very rude and seem to hate their work. They are condescending and answer us with a lot of arrogance. The place does not inspire confidence: the toilets are rooms, there is never enough room to sit and the expectations are VERY long. If you are really lucky, you will finish everything in 5 hours, but that's really the minimum amount of time required. As for the doctors and their services, it's pathetic and pitiful. Doctors never take enough time to listen to or examine patients. They do a VERY hard job to get the patient out of the house as quickly as possible. Once, I had an infection with obvious symptoms. The doctor barely examined me with her tools (it almost looks like she was pretending to examine me, just to say that she tried) and told me that I had nothing. The next day, my condition got worse, so I went to my family doctor and she could see immediately that there was a problem by examining me with the same tools as the doctor of the clinic Plein Ciel!

Another doctor made me VERY bad trying to suck all the cerumen out of my ear with a big machine. The result was positive, but I was clearly in pain during the process and I screamed so much his machine was hurting me. No reaction from him. He did not try to calm me, make me feel comfortable or tell me if the pain was normal or not. He hardly looked at me. Never a smile, or even a goodbye.

The reputation of this clinic has never been good since its opening, but moreover, it has gotten worse over the years. In short, after a couple of years, I'm tired and I'll never stay here again. I can say with confidence that most doctors are heartless, have headaches elsewhere, do not respect patient confidentiality, and do VERY poor work. The place is questionable and there are real horror stories happening here. Avoid this clinic at ANY COST. A shameful and horrible clinic that will make you believe that you are in a third world country! I miss the days when the clinic was a simple grocery Al-Challal ...