Ed Ruiz

Review of Perillo BMW

Drove for almost an hour to get to the Gold Coast ...

Drove for almost an hour to get to the Gold Coast Perillo BMW location after emailing my interest in a specific vehicle and setting up an appointment. Met a sales person, test drove the vehicle, kick the tires, everything you do before buying. When we were going to buy the car, we were told the automobile had been sold early that morning with wired funds. We wasted nearly 5 hours of our time, driving to and from the dealership and time spent with the sales rep to hear that someone forgot to tell any one who would listen that the car had been sold. Manager was nonchalant about it and basically told the salesman, it is what it is. She had the file on her desk and couldn't tell the salesman, who's desk was across hers, that the car we were test driving was sold. There was no remorse, no trying to make things right. Never again going to any Perillo automobile dealerships. Especially avoid Perillo BMW.