The worst service I've got in my life. Rooms filth...

The worst service I've got in my life. Rooms filthy, stinks, unprofessional staff, have no clue about customer service behavior, all we did was complain and complain and complain, the roof was leaking water, we couldn't take a shower, my daughters forgot their staffed animals in the lobby, we went back after an hour; they said that they have no clue about it. I asked to change my room several times and no one seems to help out. Finally we had to cut our stay short and run away in the middle of the second day... we left at night because it took us forever to solve the issue of refund between them and priceline. Finally they agreed to charge for one night inky and refund my doe the other three nights that I didn't use anyhow. They have a nice pool though and a good water park. But hygiene and customer service is below ZERO....please dont take your kids yhere...