Awesome customer service...check in was less than ...

Awesome customer service...check in was less than 5 minutes. Checked my bags before so I could do some shopping and when i called down for my bags had them in less than 10 mins. Gwendayln sent me a personal text message to make sure my stay was ok and I got a late check out with no problem. This is exactly how a hotel should be. All the small personal touches that make a big hotel chain stand out and keep a guest coming back..Thank you Parc 55 you made my night fantastic.