Neal Ryan

Review of Imperial Ford

Just bought a used Ford Fusion from here. The cars...

Just bought a used Ford Fusion from here. The cars windshield was cracked when I test drove it. After purchasing the vehicle it took a week for the replacement windshield to come in and be installed. During this time they gave me an Explorer to drive as a loaner.

After picking up the car the gas tank was just at half instead of being full. The dealer didn't inform me till pick up that the car only had one key fob. Without two key fobs you cannot change the keyless entry code on the door of the car. You need both keys to get the original factory code. Not getting two keyless remote fobs is BS when the vehicle requires it. Not being told about it even more so.

This experience was marginal at best