Sandra Newtom-Burke

Review of The Clumsy Swan

DO NOT BOOK A ROOM / PARTY HERE.

DO NOT BOOK A ROOM / PARTY HERE.
My mom booked a room here in March 2019 to hold her 70th Birthday Party for 31st August 2019. My sister went last week to arrange what time we could go and decorate the room ready for the party to be told by the staff that we couldn't hold a Party there as the room was changing to a restaurant as from Friday 16th August. There was no appology, not a phone call to cancel or offer of a refund. We did get the money back but we had to ask for it.
VERY UNPROFESSIONAL MANAGER, I WOULDN'T EVEN USE THE RESTAURANT. DISGUSTING HOW THEY TREAT PEOPLE