We have traveled extensively and NEVER have I expe...

We have traveled extensively and NEVER have I experienced service like this, not to mention the food is cruise ship quality. Actually, it s like being on a carnival cruise... on land... with worse service, and if you can imagine... worse food. I can speak highly of the butler service however. We had Toni and Rolando, both were excellent. As part of the butler service, your butler reserved chairs at the beach for you. We had the same chairs all week. On day 6, I pulled our chairs slightly forward to get some sun instead of getting 2 additional chairs, with limited chairs, I thought that was rude. Leaving our cooler right at the edge. We had been doing this all week. An African American gentleman pulled chairs under. I turned around, and told him I planned to go back under, I just wanted a little sun. He said no, I m not moving. To avoid conformation, we got a manager. We clearly are the minority in this situation. We were told we would be moved to a different location and he could keep umbrella. The African American gentlemen then walks back and forth to bar by us smiling at us, which i perceived as intimidating. Do not expect support from management, you won t get it. Should you be walking on the right side of the sidewalk and come in contact weigh personnel, expect a gasp of disgust from staff. Should you order a drink at the beach, expect to not get it, and should you say to wait staff I no longer need that drink, I m here now ordering at bar... expect them to say, did you have a camera and take a picture... it wasn t me. They ask you preferences for liquor in your room prior to arrival, as it s an all inclusive. Expect it to be mostly water, as all the liquor is. Do not expect to be able to watch cable here, as it s not working most of the time. We both lost 10 pounds while here which speaks to the quality of the food, it s absolutely AWFUL. we were so excited about the smoked salmon for breakfast, went one hour into breakfast, and guess what... we are out of that? Also the activities they claim to have, sailing, paddle boards, etc.... were not there most days..I can t speak for other Sandals resorts, as this our first...and LAST trip... but do not waste your money... go somewhere else. I knew coming in it was near the airport... but you are literally on the runway..Complete rip off.